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Avalton CRM comes with a built in trouble ticketing solution to help you manage your customer support issues and provide resolution quickly. It provides both internal and external trouble ticketing portals.
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Dynamic charts, tables and reporting are all available within the CRM module out of the box. Built on top of our data warehousing solution, and includes a number of ready to go reports and charts.
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The order management tool is built with the mobile sales manager in mind. Able to be accessed from a tablet and live updates to the sales database and office.
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Our CRM solution is easy to integrate cloud based application that can fit neatly into your existing BSS/OSS infrastructure and includes multi-language and currency support.
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Avalton prides itself on the quality of its cloud offerings and our CRM solution is no different. Built for the modern distributed workplace.
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In addition to trouble ticketing, our CRM solution allows you to manage, deploy and track the productivity of your engineering and support staff.
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[row_box class=””]Avalton CRM is a cloud based solution that offers many out of the box benefits. Accessed through the web based portal, Avalton CRM is compatible and ready to use on most modern browser. The table below breaks down the current crop of supported internet browsers. [/row_box]
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Browser | Version | Mobile | Platform |
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Firefox | 15 | No | Win/Mac/Lin |
Internet Explorer | 8 and up | No | Win |
Chrome | 21 | Yes | Win/Mac/Lin |
Safari | 6 | Yes | Win/Mac |
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* subject to changeĀ
[blockquote]Our focus is a light, easily deployable and simple to integrate product. Contact us today to find out more on how Avalton CRM can fit into your BSS/OSS environment.[/blockquote]
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