What to expect when you run on the Avalton platform

Adaptability

• Offer many billing options - usage, subscription, real-time, prepaid and postpaid
• Integrate with any and all of your back-end systems so your data talks
• Collect many payment types in multiple currencies
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Mobile Access

• Allow your field employees to access the platform on a phone or tablet
• Provide your customers with access via a customer portal mobile app
• View reports and analytics on any device
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Happy Customers

• Build any type of promotion quickly, attracting new clients
• Manage all trouble ticketing in one place, ensuring the best customer experience
• Offer a Mobile Care portal for clients to self-manage their accounts
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The tools you need, all in one place

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Product Catalog

Define and deploy various plans and packages for subscriptions, devices, and more.
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Promotions & Adjustments

Quickly release flexible promotions by percent or dollar, recurring or one time, bundled or seasonal.
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Captive Portal

Authenticate your customers to provide them with access to your services.
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Invoicing

Provide convergent billing across industries (IoT, ISP, cable), and technologies (LTE, IPTV, Wireless, etc.).
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Tax Management

Define taxes based on location, and use tax templates based on product and service types.
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Payment Management

Offer and collect popular payment types (cash, card, ACH, check, etc.) in multiple currencies.
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Mobile Care Portal

Provide customers access to manage their own account info, subscriptions, payments, and more.
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Trouble Ticketing

Collect, monitor, escalate, and solve client questions in one place with detailed performance reports.
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Billing Mediation

Unify data from multiple sources into one common format in order to run convergent billing in one place.
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Reporting

See how your business is operating and make informed decisions with robust reports you can customize.
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Tariff Management

Define tariffs based on the customer type – residential, business, government, or NGO.
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Ratings Engine

Collect data about services provided, and rate the CDRs or XDRs. Save and deliver the data for convergent billing.
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Inventory & Warehouse Management

Track all of your products and inventory available at point of sale (POS) and in the warehouse.
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Salesforce Management

See the performance of your sales team and manage commissions all in one dashboard with visual reports.
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Dunning Engine

Check payments against invoices. Follow up on unpaid ones and enforce custom termination rules.
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Billing Cycles

Automate your billing frequency – weekly, monthly, yearly, etc. – and day of the month.
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Field Service Management

Assign service orders to field technicians based on location, time, and availability.
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Visual Intelligence

Track performance with executive slideshows that include tables, graphs, and info-maps.
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On-screen Messaging

Show on-screen messages about invoices, payments and more on the TV screens of your cable customers.
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APIs

Integrate your Avalton Billing & OSS platform with third-party applications, and payment gateways.
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See a demo

See how Avalton OSS fits your business in a customized demonstration led by a product expert.

The customers in your industry to prove it

Avalton OSS is built specifically for service providers with many types of products, services, and subscription options:

Telecommunications – Cable – Internet of Things

Triple Play – Fiber – Internet Service Providers